Terms of Service

These Terms of Service govern access to and use of the roomtimber website and related services.
By using this website, users acknowledge that they have read and understood these terms and agree to be bound by them.


1. Scope and Applicability

These terms apply to all visitors, users, and customers who access the website, browse products, or place orders.
They apply solely to online interactions and transactions conducted through the website.


2. Website Use and User Responsibilities

Users are expected to provide accurate and complete information when placing orders or contacting customer support.
Any misuse of the website, including activities that interfere with normal operation or security, is not permitted.

Access to certain services may be limited or adjusted based on operational needs.


3. Product Information and Availability

Product descriptions, images, pricing, and availability are presented for reference purposes.
Inventory levels may change due to order volume, system updates, or supplier adjustments.

Displayed content does not constitute a binding offer until an order is confirmed.


4. Orders and Payments

Orders are submitted through the website and are subject to review before processing.
Payment must be completed using available payment methods at checkout.

Order confirmation indicates receipt of the request but does not guarantee fulfillment in all cases.


5. Shipping and Delivery

Shipping arrangements, processing timelines, and estimated delivery periods are outlined in the Shipping Policy.
Details provided there form an integral part of these terms and should be reviewed before placing an order.


6. Order Cancellation

Conditions related to order cancellation, including applicable timeframes, are described in the Order Cancellation Policy.
Requests are handled based on order status at the time of submission.


7. Returns, Exchanges, and Refunds

Guidelines regarding returns, exchanges, and refunds are detailed in the Return and Exchange Policy and Refund Policy.
These policies explain eligibility, processing steps, and relevant timeframes.


8. Privacy and Data Protection

The handling of personal data is governed by the Privacy Policy and GDPR Policy.
These documents explain data collection methods, legal processing bases, and user rights.


9. Intellectual Property

All website content, including text, images, layout, and design elements, is protected by applicable intellectual property laws.
Unauthorized use, reproduction, or distribution of content is not permitted.


10. Limitation of Liability

The website and services are provided on an as-available basis.
Liability is limited to the extent permitted under applicable law and does not extend beyond reasonable operational control.


11. Modifications to the Terms

These Terms of Service may be updated to reflect operational, legal, or regulatory changes.
The most recent version published on the website will apply.


12. Governing Law

These terms are interpreted in accordance with applicable laws and regulations.
Disputes are handled under relevant legal frameworks.


13. Contact Information

For questions related to these Terms of Service, users may contact us through the following channels:

Address: 6118 N 14th St, Phoenix, AZ,85014-1740, US
Phone: +1(928)382-1756
Email: eurohelp@roomtimber.com
Business Hours (Australian Time): 08:30–12:00 & 14:00–17:30

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