This Privacy Policy explains how we collect, use, store, and protect personal information when users interact with our online store.
This policy applies to personal information collected through website access, order placement, and direct communication with us.
It covers how data is handled during browsing, purchasing, and customer support interactions.
We may collect the following types of information:
Personal details provided during checkout, such as name, contact information, and delivery address
Order-related information, including payment confirmation and transaction records
Communication details shared when contacting customer support
Website usage data collected through cookies and similar technologies
Cookies are used to support website functionality, improve navigation, and understand usage patterns.
Users may manage or disable cookies through their browser settings.
By continuing to use the website, users acknowledge that cookies may be used as described.
Personal information may be used to:
Process and manage orders
Communicate about order status or inquiries
Improve website performance and user experience
Detect and prevent abnormal or fraudulent activity
Information is not used for purposes unrelated to store operations.
Personal data may be shared only when necessary to:
Complete order processing and delivery
Comply with legal or regulatory requirements
Support internal operational needs
We do not sell or rent personal information to unrelated parties.
Personal information is stored securely and retained only for as long as needed to fulfill the purposes outlined in this policy.
Users may request changes or removal of their data in accordance with applicable rules.
Users may request to:
Access personal information held about them
Correct or update inaccurate data
Request deletion of personal data
Withdraw consent where applicable
Requests are reviewed in line with applicable data protection standards.
This Privacy Policy should be read together with our GDPR Policy, which explains the legal basis for data processing and additional user rights in more detail.
This policy may be updated periodically to reflect operational or regulatory changes.
The latest version will always be available on the website.
For questions or requests related to personal data:
Address: 6118 N 14th St, Phoenix, AZ,85014-1740, US
Phone: +1(928)382-1756
Email: eurohelp@roomtimber.com
Business Hours (Australian Time): 08:30–12:00 & 14:00–17:30
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